Legal notice

This Legal Notice outlines important information regarding the use of our website, purchases made through our store, and your rights as a customer.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in our policies excludes, restricts, or modifies your rights under Australian Consumer Law.

Product Information & Use

We take care to ensure all product descriptions, imagery, and information are accurate and up to date. However, we do not warrant that all content is free from errors or omissions.

Our products are designed for their intended purpose. It is the customer’s responsibility to ensure appropriate use and care in accordance with any instructions provided.

Pricing & Availability

All prices are listed in Australian Dollars (AUD) and are subject to change without notice.

We reserve the right to correct any errors in pricing, product descriptions, or availability at any time, including after an order has been placed. In such cases, we may cancel or amend the order and will notify you accordingly.

Orders & Cancellations

We reserve the right to refuse or cancel any order at our discretion, including where we believe an order may be fraudulent, in breach of our policies, or due to pricing or system errors.

Once an order has been processed or dispatched, it cannot be cancelled. All returns and exchanges are subject to our Returns Policy.

Shipping & Delivery

Delivery timeframes provided are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather events, customs processing, or other factors outside our control.

Once an order has been dispatched, it is the responsibility of the carrier. We are not liable for delays, loss, or damage that occurs in transit, to the extent permitted by law.

International Orders, Duties & Taxes

For orders shipped outside Australia, import duties, taxes, and customs fees may apply once the shipment reaches its destination country. These charges are the responsibility of the customer.

We do not collect international duties or taxes at checkout and do not undervalue shipments or alter customs declarations.

Intellectual Property

All content on this website, including but not limited to text, images, branding, logos, and product designs, is the property of our brand and is protected by applicable intellectual property laws.

This content may not be reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss or damage arising from the use of our website or products.

Nothing in this section limits any rights you may have under Australian Consumer Law.